Founded in 1901 by John W. Nordstrom and Carl F. Wallin, Nordstrom is an American luxury department store chain with headquarters in Washington and a second flagship store in New York City.
Originally, Nordstrom started as a shoe store and has since evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances. Some stores even feature home furnishings and wedding departments, and several have in-house cafes, restaurants, and espresso bars.
The luxury store which was formerly known as Wallin & Nordstrom operates in over 100 stores in 32 U.S. states as of 2022 and three Canadian provinces as well. Notably, Nordstrom does not only have an incredible eye for what’s next in fashion, it also has a passionate drive to exceed expectations.
Fueled with the desire to help customers deliver their style, the luxury department store has worked since 1901 to deliver the best possible shopping experience to customers.
To simply put it, Nordstrom is committed to providing customers with the best possible service daily. Sounds like a store you might want to go shopping, right?
How do I use my Nordstrom gift card?
Nordstrom gift cards are peculiar gift cards. They do not expire, have no fees and are redeemable in stores and online at Nordstrom, Nordstrom Rack and HauteLook. Just present your gift card to any salesperson at the time of purchase.
But if you are purchasing online, it is expected that your gift card must have an access code. To use a Gift Card or eGift Card online, enter the card number and access code during Checkout. You can also display the eGift Card on Nordstrom or Nordstrom Rack to scan at the time of purchase if you’re using your eGift card in stores.
However, it is important to note that gift cards may not be returned, applied as payment on any account or redeemed for cash, except where required by law. If lost, stolen or damaged, gift cards can be replaced for the remaining value with satisfactory proof of purchase.
How do I turn my Nordstrom gift card into cash?
This is one question that is frequently asked. Well, if you’re wondering how you can turn your Nordstrom gift card into cash, then Raise gift card marketplace is the site to visit. Sell Nordstrom gift cards online using the Raise gift card marketplace.
Raise makes it easy to turn unused Nordstrom gift cards into cash, and you can set the price. To sell a Nordstrom gift card, enter the gift card number, access code if applicable, and your asking price.
How do I pay my Nordstrom gift card online?
This is as easy as ABC. To pay with your Nordstrom gift card online, enter the gift card number, along with the access code, in the payment section in Checkout.
How to place an order?
You can place your order by first confirming or changing your country by clicking the country flag or name at the bottom of any page. When you check out, your financial transaction and shipment will be processed by Borderfree. You’ll see a guaranteed order total, including all shipping costs and any applicable duties and taxes.
For most countries, you can choose to pay duties and taxes at time of Checkout or you can select the option to pay duties and taxes upon delivery. When indicated in Checkout, some countries offer only the option to pay duties and taxes upon delivery.
However, if you don’t see your country listed it simply means that Borderfree doesn’t currentlyIn ship to that destination.
How long do Nordstrom orders take to ship?
There are three things for which Nordstrom is most famous for (1) its customer service, (2) impeccable gift selection, and (3) fast and free shipping. The department store offers free standard shipping at all times, with delivery within three to six business days.
Nordstrom return policy
In the spirit of unbeatable customer service, Nordstrom handles returns on a case-by-case basis with the ultimate goal of making their customers happy. They stand behind their goods and services, and want customers to be satisfied with them.
Nordstrom always does their best to take care of customers—their philosophy is to deal with them fairly and reasonably. They have long believed that when they treat their customers fairly, they in turn are fair with them.
Nordstrom applies refunds to the tender with which returned items were purchased. If they choose to provide a refund and no record of sale is available, they’ll ask for personal identification and a refund will be provided at the current price on a Nordstrom gift card.
How are my refunds credited?
All refunds will be credited to your original form of payment or a Nordstrom Gift Card. Nordstrom offers gift receipts to customers when purchasing gifts. When returning a gift, you’ll receive your refund only on a Nordstrom gift card.
How do I make an international return outside of the U.S. and Canada?
International Nordstrom.com orders made with Borderfree have a different return process and do not qualify for free returns or merchandise exchanges. For a refund that includes duties, taxes and tariffs, be advised to contact Nordstrom customer service and ask them to send you a Return Merchandise Authorization form on behalf of Borderfree. Then mail the completed form with your item(s) to Borderfree.
If you choose to return an international order directly to Nordstrom, you will receive a refund for the merchandise from Borderfree but not duties, taxes or tariffs.
Note: If you ordered by credit card, Nordstrom will credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return.
If you paid with a gift card, Nordstrom will email you an electronic Nordstrom gift card. And if a credit card was used in combination with a gift card the merchandise amount charged to the gift card may be refunded via an electronic Nordstrom gift card. However, shipping charges cannot be refunded.
How to guard your Nordstrom gift card against internet fraud?
The internet has become a hub for scammers and you’re bound to become a victim if you’re not careful enough. Never provide gift card details to someone you do not trust, and always verify the identity of anyone asking for card details.
Only check your balance on nordstrom.com/giftcard or by calling 1.877.283.4045. It is advisable to treat cards like cash; never share the gift card number or PIN. Additionally, you should never use Nordstrom gift cards to pay for an IRS debt, utilities, Social Security benefits, tech support or ransom.
It is also important to know that under no circumstances will a legitimate transaction or sale require you to pay specifically with a Nordstrom gift card. Nordstrom U.S. gift cards are redeemable at Nordstrom and Nordstrom Rack stores in the United States and online at Nordstrom.com, Nordstromrack.com, and Trunkclub.com.
Nordstrom Canada gift cards are only redeemable at Nordstrom stores in Canada and online at Nordstrom.ca.
Common Types of Gift Card Scams
- Public Service Scams: scammers will pose as a utility company seeking payments via gift cards.
- Government Agency Scams: scammers will pose as IRS, Law Enforcement, or Social Security seeking payments via gift cards.
- COVID-19 Scams: scammers will pose as an acquaintance in need of gift cards to pay off medical bills.
- Coworker Scams: scammers will request a gift card for personal use. Victims are instructed to purchase gift cards and provide card numbers and PINs.
- Grandkid Scam: scammer will pose as an acquaintance in need and will ask directly for money or gift cards.
Remember that Nordstrom is committed to providing customers with the best possible service daily. And of the things for which it is famous for, impeccable gift selection is one of them. Now tell me, wouldn’t you rather shop with Nordstrom?
